Puffy.lv Terms and conditions

Introduction

These terms and conditions, hereinafter referred to as "Terms", apply to your use of the Puffy.lv website, hereinafter referred to as "Website", which is operated by Puffy Ltd ("us", "our" or "we"). By using our Website and placing orders through it, you agree to these Terms. If you do not agree to these Terms, please do not use our Website.

  1. Description of services
    1. We offer a catering service, allowing you to order food through our Website. Our products include mini pancakes, sauces and drinks.
  2. Registration and account creation
    1. To place orders, you must create a user account.
    2. You are responsible for ensuring that all the data you provide is true and up-to-date.
    3. Your account password is confidential and you are responsible for any activity that occurs under your account.
  3. Placing orders
    1. To place an order, select the products from our offer and add them to your shopping basket.
    2. Before confirming your order, please check that all details are correct.
    3. An order confirmation will be sent to the email address you provide.
  4. Payment
    1. We accept a variety of payment methods, which are set out on our Website.
    2. Payment must be made in full before the order is fulfilled.
  5. Delivery
    1. Delivery options and costs are listed on our Website.
    2. We will endeavour to deliver your order on time, but we are not responsible for delays beyond our control.
  6. Right of withdrawal and return of goods
    1. We do not accept returns of food received.
    2. Gift cards are non-refundable and cannot be returned.
    3. At the moment, there are no products in our product range that we would take back.
    4. Read more about the repayment conditions here.
  7. Responsibility
    1. We are not liable for any direct or indirect damages arising out of the use of our Website or products, except as required by law.
    2. Our liability is limited to the amount of the order.
  8. Privātuma politika
    1. We care about protecting your data. Please read our privacy policy to learn more about how we process your personal data.
  9. Changes to the Rules
    1. We reserve the right to change these Terms at any time. Changes will be effective from the time they are posted on the Website.
    2. By continuing to use the Website after the changes have been made, you agree to the new Terms.
  10. Contact

If you have any questions or complaints about our Website or these Terms, please contact us:

SIA Puffy

Registration No. 40203491563

Registered office: 22A-27 Raunas Street, LV-1039, Riga, Latvia
E-mail: info@puffy.lv
Plate. No. 29156880